At RentnRooms.com, we are committed to protecting your privacy and ensuring that your personal information is handled with the highest level of security and care. This Privacy Policy outlines how we collect, use, store, and safeguard the data you provide to us when using our website and services. By accessing or using RentnRooms.com, you consent to the practices described below.
1. Information We Collect
When you make a booking, create an account, or interact with our website, we may collect personal information such as your name, email address, phone number, billing details, payment method, and travel preferences. Additionally, we may collect non-personal information including IP addresses, browser types, device details, and cookies to help improve our platform's functionality and user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
To process hotel bookings and payments securely.
To send booking confirmations, updates, or cancellation notices.
To respond to customer inquiries and provide 24/7 support.
To personalize user experience and show relevant hotel deals or recommendations.
To conduct internal research, analytics, and service improvements.
To send promotional emails (only with your consent).
We do not sell, trade, or rent your personal information to third parties. However, your data may be shared with trusted partners such as hotel providers, payment gateways, or IT service providers, strictly for the purpose of completing your booking or enhancing our services.
3. Data Security
RentnRooms.com uses industry-standard security protocols including SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission. We also implement administrative and technical safeguards to prevent unauthorized access, disclosure, or misuse of your data.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance site navigation, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
5. Your Rights
You have the right to access, correct, or delete your personal data stored with us. You can also opt out of receiving promotional emails at any time by clicking the unsubscribe link or contacting our support team.
6. Third-Party Links
Our platform may contain links to third-party websites. RentnRooms.com is not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the effective date. Continued use of our platform after updates constitutes your acceptance of the revised policy.
If you have any questions or concerns about our Privacy Policy, please contact us at support@rentnrooms.com. Your privacy is important to us, and we are here to protect it.